This website mainly collects quote requests and does not process checkout payments directly.
Submitting a quote request does not create a purchase and therefore does not by itself create refund rights.
If an order is later placed following direct communication, refund or cancellation rights may depend on the custom order type, product condition, delivery status, and applicable law.
Bulk or project-based furniture orders may involve limited cancellation or refund options once production, sourcing, or dispatch has started.